Terms & Conditions
Introduction
Welcome to The Young Wings. By accessing or using our website, services, and products, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of our website and services, including but not limited to air tickets, visa services, holiday packages, cruises, and hotel bookings. If you do not agree with any part of these terms, you must refrain from using our services.
1. Definitions
- "The Young Wings" refers to the travel services provider, including its online platforms and any customer interaction channels such as sales offices, call centres, and advertisements.
- "User" refers to any individual accessing or using our services.
- "Service Providers" refers to airlines, hotels, transportation providers, or any third-party vendors through whom The Young Wings offers services.
- "Agreement" refers to this document of Terms & Conditions.
2. User Agreement By accessing or using any service from The Young Wings, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. These terms apply to all transactions facilitated by The Young Wings.
3. Services and Booking Conditions The Young Wings provides various travel-related services such as air ticketing, visa processing, hotel bookings, holiday packages, cruises, and more. All bookings are subject to availability and governed by these Terms & Conditions.
- Airline and Hotel Policies: The terms of individual airlines and hotels apply alongside these terms. Policies shared at booking may change without notice. Users must recheck terms before requesting amendments or cancellations.
- Visa: Visa procurement is the responsibility of the user. We offer assistance, but we are not responsible for any visa refusals or delays.
4. Pricing and Payment All prices quoted on our website or through customer support are subject to change without notice due to external factors such as changes in taxes, currency fluctuations, or service provider adjustments.
- Payment Policy: Users must make full payments to confirm bookings. Payments can be made through various methods, including credit cards, debit cards, and net banking, UPI.
- Refund and Cancellation: Refunds and cancellations are subject to the terms of the respective service provider, with applicable fees.
5. User Responsibility Users are responsible for:
- Providing accurate information during the booking process.
- Ensuring all bookings (e.g., flight times, hotel check-in/check-out dates) are correct.
- Complying with all travel documentation requirements (passports, visas, etc.).
- Checking for any travel restrictions or conditions imposed by the destination country.
6. Cancellation and Refund Policy All cancellations are subject to the service provider’s policies, which may include airline and hotel-specific cancellation terms.
- Refund Processing: Refunds are processed after deducting applicable charges within a stipulated time as per the service provider’s refund timelines.
- Force Majeure: The Young Wings will not be liable for cancellations or delays caused by circumstances beyond our control, including natural disasters, strikes, or government regulations.
7. Insurance It is recommended that users purchase appropriate travel insurance for protection against unforeseen events. The Young Wings does not provide travel insurance as part of its services unless explicitly mentioned.
8. Limitation of Liability The Young Wings acts solely as an intermediary between the user and the service providers (airlines, hotels, etc.). We shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:
- Delays, cancellations, or miscommunication by service providers.
- User's failure to comply with service provider policies.
- Losses due to force majeure events (natural disasters, strikes, etc.).
9. Third-Party Services The Young Wings may provide links to external websites operated by third parties. We are not responsible for the content, accuracy, or reliability of these websites and recommend users read their terms before use.
10. Data Protection and Privacy We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for detailed information on how we collect, store, and use your personal data.
11. Intellectual Property All content, graphics, and materials on The Young Wings website are the intellectual property of The Young Wings. Users are prohibited from reproducing, duplicating, or distributing any content without prior written permission.
12. Amendments The Young Wings reserves the right to modify these Terms and Conditions at any time without prior notice. It is the user's responsibility to review these terms regularly to stay informed of any changes.
13. Governing Law and Jurisdiction These Terms & Conditions are governed by the laws of [Insert Jurisdiction], and any disputes arising from them shall be subject to the exclusive jurisdiction of the courts in [Insert Location].
14. Contact Information If you have any questions or concerns regarding these Terms & Conditions, feel free to contact us at:
- Email: [Info@Theyoungwings.com]
- Phone: [0120-4134366]